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Q&A
How long will my order take to arrive?
Standard delivery will take between 5-7 working days and advance delivery take between 1-3 working days, unless stated otherwise (e.g. pre-orders).
Do you ship internationally?
Currently our products are only available in Singapore. Please be patient with us as we are working on international shipping!
Who can I contact about my order?
If you have any enquiries, kindly drop your information into the Contact Us below and we will get back to you as soon as possible!
What forms of payment do you accept?
You can select your preferred payment method at checkout. We accept secure payments via PayNow, credit cards and debit cards.
Refunds & Return
We offer a 7-days Return & Exchange Policy:
Items were damaged or unusable upon receiving the product(s).
To be entitled for a return or exchange, the product must be unused and accompanied by proof of purchase and photo.
Kindly contact us via email at cs@shiori.sg for any returns enquiry.
Need to enquire for other things?
Kindly drop us an email at cs@shiori.sg or into the Contact Us below for other enquiries and we will get back to you!